Journal directory listing - Volume 59 (2014) - Journal of Research in Education Sciences【59(4)】December

Application of Information Technology for Key Performance Indicators: Construction of a Digitized Performance Evaluation Platform Author: Hsin-Hui Cheng(Department of Education, National University of Tainan), Guang-Han Chung(Research Center for Educational System and Policy, National Academy for Educational Research), I-Fang Wang (Aim for the Top University Project office, National Taiwan Normal University)

Vol.&No.:Vol. 59, No. 4
Date:December 2014


    The purpose of this study was to develop specific rating standards, data collection methods, and sources for various key performance indicators (KPIs) to establish a digitized performance management platform that can increase the effectiveness of school management and evaluation. The sample was recruited from elementary schools in Tainan and Kaohsiung. A total of 74 participants from three schools (including eight evaluation committee members, 13 teachers, three principals, and 50 faculty members) uploaded KPI data over a period of one semester. The indicators were developed by the researcher; three categories, 16 levels, and 80 indicators were produced. By using focus groups and information technology, a digitized performance management platform was established, the reference material for the evaluation indicators was uploaded, and expert rating and questionnaire survey were conducted; the descriptive statistics and quantitative data were analyzed using the independent-samples t test and one-way analysis of variance. The findings provided a guideline for examining the indicators and source of the reference material Moreover, the user survey of the digitized evaluation platform can be divided into four parts: the user friendliness of the interface, system functions, user satisfaction, and feasibility of promoting the system. The result indicated that the system exhibited high feasibility and efficiency (mean=3.82-3.89). Positive feedback regarding user satisfaction and the feasibility of promoting the system was received from 62.1% of the users. In addition, the educational level and time spent using the Internet affected respondents’ opinions on the efficiency and user satisfaction. In conclusion, this was the first study to combine performance indicators with a digitized platform to facilitate web management and systemize KPIs. The proposed digitized platform can enable schools and individuals to periodically conduct self-management and improve school administrative effectiveness.

Keywords:information technology, digitized evaluation platform, performance management, key performance indicators (KPIs)

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APA FormatCheng, H.-H., Chung, G.-H., & Wang I.-F. (2014). Application of Information Technology for Key Performance Indicators: Construction of a Digitized Performance Evaluation Platform Teaching Comprehension Strategy Combined with Newspaper Reading to Grade-4 Students. Journal of Research in Education Sciences, 59(4), 27-63. doi:10.6209/JORIES.2014.59(4).02